Privacy Policy

Last updated: 7 October 2026

Who we are

AI SEO Factory is operated by Oz Systems, based in Perth, Western Australia. We provide flat-rate SEO services to Australian small businesses.

What personal information we collect and why

Lead form enquiries

When you submit a lead enquiry through our form, we collect:

  • Your name
  • Your email address
  • Your website URL (optional)
  • Your business goal or enquiry details

We collect this information so we can respond to your enquiry, provide you with a free SEO projection for your market, and contact you about our services.

Free SEO scan

When you run a free SEO scan, we collect:

  • The website URL you submit
  • The keywords or market you want to target

We use this information to generate your free leads-per-month projection and content plan. This data helps us understand search demand in your market.

Website analytics

We use Google Analytics to understand how visitors use our site. This includes information like pages visited, time on site, and general location data. This information is anonymised and used only to improve our website.

How we store and protect your information

Your personal information is stored securely on servers hosted by Vercel in accordance with industry-standard security practices. Lead form submissions are forwarded to our contact management system and stored securely for the purpose of responding to your enquiry and maintaining our business records.

We retain lead enquiry information for as long as necessary to provide our services and comply with legal obligations. If you become a customer, we retain your information for the duration of our business relationship and as required by Australian tax and business record-keeping laws.

Third parties we share your information with

We share your information with the following third parties who help us operate our business:

  • Vercel: Our website hosting provider, who processes information as part of hosting our site.
  • Google Analytics: For anonymised website analytics.
  • Email service providers: To send responses to your enquiries.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or out-of-date information
  • Request that we delete your personal information, subject to legal obligations
  • Withdraw your consent for us to contact you for marketing purposes

To exercise any of these rights, please contact us at hello@aiseofactory.com.

How to make a complaint

If you believe we have breached your privacy rights or the Australian Privacy Principles, please contact us first at hello@aiseofactory.com so we can work to resolve the issue.

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date.

Contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at hello@aiseofactory.com.